អំពីការដឹកជញ្ជូន៖ ទំនិញដែលលោកអ្នកបញ្ជារទិញនឹងត្រូវបានផ្ញើរចេញពីរោងចក្រក្នុងរយះពេល 48ម៉ោង យ៉ាងយូរ។
រយៈពេលដឹកជញ្ជូនសរុប = រយៈពេលផ្ញើរទំនិញពីរោងចក្រមកឃ្លាំងនៅចិន + រយៈពេលដឹកជញ្ជូនពីចិនមកខ្មែរ + រយៈពេលដឹកជញ្ជូនដល់ផ្ទះអតិថិជន។
ជាទូទៅរយៈពេលដឹកជញ្ជូនសរុបគឺ 10-14 ថ្ងៃ (មិនគិតថ្ងៃឈប់សម្រាក)។ ចំពោះការយឺតយ៉ាវក្នុងការដឹកជញ្ជូន និងការដឹកជញ្ជូនពិសេសតាមផ្លូវអាកាសសូមទំនាក់ទំនងសេវាកម្មអតិថិជន៖ 023 882 545
អំពីការធានា៖ ក្រុមហ៊ុនធ្វើការទទួលខុសត្រូវទាំងស្រុងក្នុងការខូចខាតឬបាត់បង់មុនពេលអតិថិជនទទួលទំនិញ ក្រោយពេលដែលអតិថិជនចុះហត្ថលេខាទទួលទំនិញហើយ ក្រុមហ៊ុនយើងខ្ញុំនឹងមិនទទួលខុសត្រូវឡើយ។
Are the items on the shelves available?What if it is out of stock?
All our products are sold in stock, and the items that can be photographed on the page are in stock, please rest assured to buy.Due to the large variety of products, the daily sales volume is large and the shelves cannot be removed in time
Please forgive me for the out-of-stock situation caused, and we will contact you and deal with it by phone or Wangwang.
We have already paid, when will the goods be shipped and how long will it take to receive the goods?
Due to the large daily delivery volume, we will ship the goods in the order of payment within 24-28 hours after your payment is successful. The delivery time will be affected by distance, weather and uncertain factors.
What should I do if the received product has quality problems or out of stock?
If the goods are out of stock or quality problems after receiving the goods, please contact the after-sales customer service within three days. If there are quality problems, please take pictures and send them to the customer service in time after receiving the goods.
I received the goods, but I don’t like them very much. Can I return them?
If you are dissatisfied with or dislike the product, you can return it if you have not used it before and do not affect the secondary sale, and the freight will be borne by yourself.
Not refundable in the following cases
A. The packaging of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete;
B Unauthorized repair or modification;
C is not used or stored according to normal methods;
D Commodities beyond the after-sales service period;
E Seasonal products will not be returned after the expiry date (such as fans in summer and warm stickers in winter);
F will not return or exchange products that our company has already removed.