អំពីការដឹកជញ្ជូន៖ ទំនិញដែលលោកអ្នកបញ្ជារទិញនឹងត្រូវបានផ្ញើរចេញពីរោងចក្រក្នុងរយះពេល 48ម៉ោង យ៉ាងយូរ។
រយៈពេលដឹកជញ្ជូនសរុប = រយៈពេលផ្ញើរទំនិញពីរោងចក្រមកឃ្លាំងនៅចិន + រយៈពេលដឹកជញ្ជូនពីចិនមកខ្មែរ + រយៈពេលដឹកជញ្ជូនដល់ផ្ទះអតិថិជន។
ជាទូទៅរយៈពេលដឹកជញ្ជូនសរុបគឺ 10-14 ថ្ងៃ (មិនគិតថ្ងៃឈប់សម្រាក)។ ចំពោះការយឺតយ៉ាវក្នុងការដឹកជញ្ជូន និងការដឹកជញ្ជូនពិសេសតាមផ្លូវអាកាសសូមទំនាក់ទំនងសេវាកម្មអតិថិជន៖ 023 882 545
អំពីការធានា៖ ក្រុមហ៊ុនធ្វើការទទួលខុសត្រូវទាំងស្រុងក្នុងការខូចខាតឬបាត់បង់មុនពេលអតិថិជនទទួលទំនិញ ក្រោយពេលដែលអតិថិជនចុះហត្ថលេខាទទួលទំនិញហើយ ក្រុមហ៊ុនយើងខ្ញុំនឹងមិនទទួលខុសត្រូវឡើយ។
About after sale
1. As long as you are dissatisfied with the goods, if the goods are intact and unused, contact customer service within 7 working days after receipt of the express delivery process.The return shipping fee shall be borne by the buyer.
2. Please check and accept the package on the spot when you receive it, and then sign for it after confirming that it is correct.If you find any missed shipments or quality problems, please contact us on the day of receipt. We have the right not to deal with the overdue date.
3. Special offer, defective products will not be returned or exchanged. No after-sales
4. Goods with quality problems can be returned and exchanged within 15 days after receipt of the goods, and the return shipping costs are borne by the seller, and will not be accepted after the deadline!
PS: After-sales service is only done once for each order, without contacting us and telling the reason for the return, the items returned without authorization will not be processed. The returned goods must be brand new and unused.
Do not wash, and do not man-made damage. The packaging and original accessories must be kept intact and returned intact.All collect and flat mail will be rejected.Otherwise, it will not be processed!
Multi-color and multi-style products are randomly mixed by default.The company will try its best to meet the product color and style specified by the customer in the order notes.Individual orders cannot meet customer requirements due to warehouse inventory color and style, and we do not accept returns caused by this
Please pay the buyer in time to avoid delaying your arrival!If there is any shortage, the customer service will contact you in time!We will send out all orders within 72 hours after payment!
Express orders: orders paid before 16:00 pm will be shipped the same day; orders after that will be shipped the next day
Cooperative Express: Zhongtong
Logistics orders: orders on the same day need to be shipped the next day. Logistics generally pays for pick-up (random delivery without designated logistics)
Delivery range query URL: http://www.shentong.cn
Shentong Express Special Reminder: Be sure to pay attention to whether your delivery address is within the delivery range,
In order to avoid delay in receiving the goods or not receiving the goods, the loss of the courier fee caused by this must be paid by yourself!!!