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Selling Agreement

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STANDARD TRANSACTION FEE CHARGE, the largest Online Shopping Platform in Cambodia that provide both online direct-sale and online marketplace, operated by Camazoon Co., Ltd, having its registration number: 00042287 and its registration address: Building 184, St. 208, Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh, Cambodia, represented by Mr. BUN PARK, Chief Executive Officer (hereinafter Phzar).


__________________________, an online store on Phzar online marketplace with the main category of __________________________, represented by __________________________ with a national ID card number: __________________________ (hereinafter Seller).

Phzar and Seller may be referred to as “Party” individually and as “Parties” collectively, as the context may require.

This addendum illustrates the standard of transaction fee that will be charged from Seller by categories from 01st June, 2021 and is attached with the Selling Agreement between Phzar and Seller, both parties understood and agreed with all Terms and Conditions written in this agreement.

It is hereby agreed by both parties that the transaction fee should be as follows:



Sub Category


Transaction Fee



  Home Appliances            5%
  Kitchen            5%
  Device            5%
  Camera            5%
  Printer            5%
  Media            5%

Phone Accessories

  Phone            5%
  Power Bank            5%
  USB Cable            5%
  Phone Accessories            5%
  Music/Movies            5%

Women Fashion

  Clothing            5%
  Women Bags            5%
  Women Shoes            5%
  Underwear            5%
  Girl Fashion            5%
  Accessories            5%

Men Fashion

  Clothing            5%
  Men Bags            5%
  Men Shoes            5%
  Boy Fashion            5%
  Accessories            5%


  Men Shoes            5%
  Women Shoes            5%
  Men Bags            5%
  Women Bags            5%

Computer Office

  Laptop            5%
  Desktop            5%
  Computer Accessories            5%
  Office Equipment            5%

Books Audio

  Books            5%
  E-books            5%
  Music Instrument            5%
  Game/Entertainment            5%

Furniture Home

  Bed            5%
  Kitchen            5%
  Bathroom            5%
  Home Deco            5%
  Furniture            5%
  Light            5%

Watches Jewelry

  Watches            5%
  Glasses            5%
  Jewelry            5%

Babies Toys

  Baby Tools            5%
  Baby Wear            5%
  Sport Outdoors            5%
  Toys            5%

Car Motorbike

  Car Accessories            5%
  Car Decor            5%
  Bicycle            5%

Sports Outdoors

  Sport Outfits            5%
  Outdoors            5%
  Fitness            5%
  Balls            5%

Health Cosmetics

  Skin Care            5%
  Hair Care            5%
  Make Up            5%
  Men Care            5%
  Beauty Tools            5%
  Perfume            5%
  Body            5%

Signed by Authorised Signatory for and behalf of 


Date: August 8, 2019

                         Mr. BUN PARK

General Terms and Conditions

This General Terms and Conditions (hereinafter “Terms”) apply to the selling agreement between (hereinafter “Phzar”) and marketplace seller (hereinafter “Seller”). Phzar and Seller (hereinafter individually “Party” and collectively “Parties”). All activities provided by Phzar to the Seller including listing and selling products on (hereinafter “Platform)

These Terms shall constitute the entire agreement between the Parties relating to the subject matter hereof and supersedes and replaces in full all prior understandings, communications and agreements of the Parties with respect to the subject matter hereof.

By clicking “I agree” checkbox on the registration page, you have chosen to accept the Terms explained here. If you do not wish to accept any of the Terms described below, do not proceed with the sign up. 

Eligible Criteria

  • The services provided by Phzar are not available to children (people under the age of 13). If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement. Phzar may use many techniques to verify the accuracy of the information you provided when you registered on Phzar website. If for any reason, Phzar, in its sole discretion, believes such information to be incorrect, Phzar reserves the right, without provision of any notice to you, to revoke all licenses under this agreement or to refuse to provide the services under this agreement to you.

  • The Seller cannot assign, transfer or subcontract all or part of its rights and/or obligations deriving from the Seller Agreement, without the prior written consent of Phzar. Phzar may, in its sole discretion change any of the terms and conditions included in this Terms from time to time without notice. 

  • Seller warrants that all items offer on Phzar are actually delivered to buyers and comply with applicable laws and the specifications listed on our site, including product warranties, specifications, drawings, samples, performance criteria and all applicable qualities, safety and hygiene requirements.


  • Your store on Phzar will include the full e-commerce store features, (excluding any payment gateway services) as listed on Phzar website in accordance to the package you subscribe to.

  • By running your business online on Phzar marketplace, you can enjoy a lot of marketing tools(SEM, social media, etc) included in Phzar Seller App. We also support with business startup consulting, product sourcing, warehouse storage as well as delivery support.

  • Seller can choose to deliver their products to Customers by themselves or they can choose Phzar delivery service. Phzar will then charge for delivery service that range from 1 to 2 dollars. 

  • For the first years, Seller will not be charged for running business on Phzar marketplace. 5% transaction fee will be charged from 01st June, 2021 for every transaction that Seller makes. 

  • Phzar offers a 3 day money back guarantee for the products listed on our website. If Customers are not satisfied with what they receive, Customer may apply to get a full refund within the first 3 days from the order processed. Phzar, in its sole discretion, refund such amounts as it deems necessary to Customer.

Restrictions and Prohibitions

  • Phzar provides a secure, fair, and enjoyable marketplace for both buyers and sellers. If you are a seller you need to review and understand our selling policies before selling an item.

  • Some items are not allowed to sell on Phzar; often those items are illegal or violate Cambodia rules and regulations. 

  • Prohibited items include: Animal, drugs, firearms, lottery tickets, tobacco, weapons and illegal or sexual items that violate Cambodian Nation Law and Regulation. 

    • Not allowed to make an offer to buyer or sell outside of Phzar.

    • Post, listing or upload items in inappropriate categories. 

    • Post fake, inaccurate, misleading contents

    • Transfer your Phzar account and user ID to another party without our consent.

    • Use any robot, spider, scraper, data mining tools, data gathering and extraction tools means to access our service for any purposes.

  • Phzar reserves the right to make changes to your site if you breach any of the provisions of this Agreement with sufficient notice and reasonable time period provided to you, to rectify the infringing content. Phzar reserves the right to inform all Merchants regardless of their email subscription on important information such as service outages, material changes or modifications to the solution, the latest development as well as changes to the Merchant User Agreement.

  • Phzar reserves the right to discontinue any or all aspects to restrict your use of our service, the solution in whole or in part for any breach of this Agreement by you at any time without prior notice.

  • All rights granted to you, the Merchant, under this Agreement would be terminated upon termination of this agreement. However, you are still liable for the full charge for the period during which we terminate or suspend your Store on Phzar.

  • Once again we don’t allow our members to contact each other to make offers and make payment outside of Phzar. If you receive an offer to buy or sell outside Phzar, please report it. Make sure you follow our buying and selling privacy policy. If you don’t, your account may be limited, restricted or suspended by Phzar. All your posted contents may be removed or not shown in search results. 


Returns, Refunds and Failed Deliveries

  • Seller must accept failed deliveries and returns or refunds such amount to the Customer. 

  • If the Customer has already been charged for the failed deliveries, Phzar will execute refunds to the Customer. The Seller will then have to reimburse such amount back to Phzar.

  • In case the dispute raised by buyers to return or refund an item,  Phzar reserves the right to collect any proof of logistics and inspections to facilitate the return of the item. Sellers understand and agree that if this case happens, Phzar has the right to recover from the relevant sellers any costs incurred in returning the tem(s) by deducting sellers' deposited amount.



  • Phzar values your privacy. We will never sell, rent, giveaway or share personally identifiable information about you or your business to any third party without first receiving your permission, and all uses of any personally identifiable information about you and your business will be subjected to our Privacy Policy. Phzar uses Secure Socket Layers (SSL) to protect all your personal information (name, address etc). All credit card payment will be handled by our designated processors and Phzar does not store any credit card details.

  • In the event of a dispute, Phzar agrees to a friendly mediation to resolve it. If mediation is not successful, then we agree to binding arbitration to be conducted in Phnom Penh, Cambodia.  This agreement shall be governed by and construed according to the laws and jurisdiction of the Kingdom of Cambodia.

  • You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Software, Services, your Content, and your listing and sale of products and services on your Store.

  • You and Phzar are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.

Signed by Authorised Signatory for and behalf of 


Date: August 8, 2019

                         Mr. BUN PARK


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